[Issue] Hardware acceleration not working in v3.4.3.39 - Gioppy - 05-23-2018
Hello!
In CentBrowser v3.1.5.52 I was able to play embedded Vimeo videos without any problems.
Today I updated to CentBrowser v3.4.3.39 and the same video shows a black screen. Only the audio is working. I have to disable hardware acceleration to make it work.
Why the same video works in v3.1.5.52 and doesn't work in v3.4.3.39?
I also tried clearing cache, cookies, etc. and rebooting the computer.
RE: [Issue] Hardware acceleration not working in v3.4.3.39 - Admini - 05-23-2018
This should be a bug of hardware acceleration.
Have you tested the same URL in Chrome 66?
Can you post your GPU information in chrome://gpu?
RE: [Issue] Hardware acceleration not working in v3.4.3.39 - Gioppy - 05-23-2018
Thank you for your reply!
I don't have Chrome 66, so I haven't tested it.
Here is the report from chrome://gpu
Code: Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
CheckerImaging: Disabled
Flash: Software only. Hardware acceleration disabled
Flash Stage3D: Software only. Hardware acceleration disabled
Flash Stage3D Baseline profile: Software only. Hardware acceleration disabled
Compositing: Software only. Hardware acceleration disabled
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only. Hardware acceleration disabled
Surface Synchronization: Enabled
Video Decode: Software only. Hardware acceleration disabled
WebGL: Software only, hardware acceleration unavailable
WebGL2: Software only, hardware acceleration unavailable
Problems Detected
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Checker-imaging has been disabled via finch trial or the command line.
Disabled Features: checker_imaging
Version Information
Data exported 2018-05-23T17:15:20.060Z
Chrome version Chrome/66.0.3359.181
Operating system Windows NT 10.0.17134
Software rendering list URL https://chromium.googlesource.com/chromium/src/+/3502756398e621ae300704f6f8469b23879c6e2e/gpu/config/software_rendering_list.json
Driver bug list URL https://chromium.googlesource.com/chromium/src/+/3502756398e621ae300704f6f8469b23879c6e2e/gpu/config/gpu_driver_bug_list.json
ANGLE commit id 22c768fbda54
2D graphics backend Skia/66 773868fdade5f9f0e7697e6d09c9bd80aaa9b402-
Command Line "C:\Users\gioppy\AppData\Local\CentBrowser\Application\chrome.exe" --flag-switches-begin --disable-direct-write --enable-tab-audio-muting --disable-features=AutomaticTabDiscarding --flag-switches-end
Driver Information
Initialization time 154
In-process GPU false
Passthrough Command Decoder false
Direct Composition false
Supports overlays false
Sandboxed true
GPU0 VENDOR = 0x1002, DEVICE= 0x9598 *ACTIVE*
Optimus false
Optimus false
AMD switchable false
Desktop compositing Aero Glass
Diagonal Monitor Size of \\.\DISPLAY1 20.0"
Driver vendor Advanced Micro Devices, Inc.
Driver version 8.970.100.9001
Driver date 1-13-2015
Pixel shader version 1.00
Vertex shader version 1.00
Max. MSAA samples 4
Machine model name
Machine model version
GL_VENDOR Google Inc.
GL_RENDERER Google SwiftShader
GL_VERSION OpenGL ES 2.0 SwiftShader 4.0.0.3
GL_EXTENSIONS GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_sync GL_OES_element_index_uint GL_OES_framebuffer_object GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_3D GL_OES_vertex_half_float GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_draw_buffers GL_EXT_instanced_arrays GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_ARB_texture_rectangle GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_APPLE_texture_format_BGRA8888 GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_texture_filtering_hint GL_NV_fence GL_NV_framebuffer_blit GL_NV_read_depth
Disabled Extensions
Disabled WebGL Extensions
Window system binding vendor Google Inc.
Window system binding version 1.4 SwiftShader 4.0.0.3
Window system binding extensions EGL_KHR_create_context EGL_KHR_get_all_proc_addresses EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_fence_sync EGL_KHR_image_base EGL_ANDROID_framebuffer_target EGL_ANDROID_recordable
Direct rendering Yes
Reset notification strategy 0x0000
GPU process crash count 0
Compositor Information
Tile Update Mode One-copy
Partial Raster Enabled
GpuMemoryBuffers Status
ATC Software only
ATCIA Software only
DXT1 Software only
DXT5 Software only
ETC1 Software only
R_8 Software only
R_16 Software only
RG_88 Software only
BGR_565 Software only
RGBA_4444 Software only
RGBX_8888 GPU_READ, SCANOUT
RGBA_8888 GPU_READ, SCANOUT
BGRX_8888 Software only
BGRX_1010102 Software only
RGBX_1010102 Software only
BGRA_8888 Software only
RGBA_F16 Software only
YVU_420 Software only
YUV_420_BIPLANAR Software only
UYVY_422 Software only
Display(s) Information
Info Display[2528732444] bounds=0,0 1600x900, workarea=0,0 1600x860, scale=1, external
Color space information {primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL}
Bits per color component 8
Bits per pixel 24
Video Acceleration Information
Encode h264 baseline up to 3840x2176 pixels and/or 30.000 fps
Encode h264 main up to 3840x2176 pixels and/or 30.000 fps
Encode h264 high up to 3840x2176 pixels and/or 30.000 fps
Diagnostics
0
b3DAccelerationEnabled true
b3DAccelerationExists true
bAGPEnabled true
bAGPExistenceValid true
bAGPExists true
bCanRenderWindow true
bDDAccelerationEnabled true
bDriverBeta false
bDriverDebug false
bDriverSigned false
bDriverSignedValid false
bNoHardware false
dwBpp 32
dwDDIVersion 10
dwHeight 900
dwRefreshRate 60
dwWHQLLevel 0
dwWidth 1600
iAdapter 0
lDriverSize 1094024
lMiniVddSize 0
szAGPStatusEnglish Enabled
szAGPStatusLocalized Attivata
szChipType ATI display adapter (0x9598)
szD3DStatusEnglish Enabled
szD3DStatusLocalized Attivata
szDACType Internal DAC(400MHz)
szDDIVersionEnglish 10.1
szDDIVersionLocalized 10.1
szDDStatusEnglish Enabled
szDDStatusLocalized Attivata
szDXVAHDEnglish Not Supported
szDXVAModes ModeMPEG2_A ModeMPEG2_C
szDescription ATI Radeon HD 3600 Series
szDeviceId 0x9598
szDeviceIdentifier {D7B71EE2-D6D8-11CF-9270-1AC4BEC2C535}
szDeviceName \\.\DISPLAY1
szDisplayMemoryEnglish 3315 MB
szDisplayMemoryLocalized 3315 MB
szDisplayModeEnglish 1600 x 900 (32 bit) (60Hz)
szDisplayModeLocalized 1600 x 900 (32 bit) (60Hz)
szDriverAssemblyVersion 8.970.100.9001
szDriverAttributes Final Retail
szDriverDateEnglish 13/01/2015 02:00:00
szDriverDateLocalized 1/13/2015 02:00:00
szDriverLanguageEnglish English
szDriverLanguageLocalized Inglese
szDriverModelEnglish WDDM 1.1
szDriverModelLocalized WDDM 1.1
szDriverName aticfx64.dll,aticfx64.dll
szDriverNodeStrongName oem4.inf:cb0ae414554445d4:ati2mtag_RV630:8.970.100.9001:pci\ven_1002&dev_9598
szDriverSignDate Unknown
szDriverVersion 8.17.0010.1129
szKeyDeviceID Enum\PCI\VEN_1002&DEV_9598&SUBSYS_E410174B&REV_00
szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video\{3FE2BB71-5164-11E8-B723-DF229D04B3A7}\0000
szManufacturer Advanced Micro Devices, Inc.
szMiniVdd Sconosciuto
szMiniVddDateEnglish Unknown
szMiniVddDateLocalized Sconosciuto
szMonitorMaxRes Unknown
szMonitorName Generic PnP Monitor
szNotesEnglish No problems found.
szNotesLocalized Nessun problema riscontrato.
szOverlayEnglish Not Supported
szRankOfInstalledDriver 00D72001
szRegHelpText Unknown
szRevision Unknown
szRevisionId 0x0000
szSubSysId 0xE410174B
szTestResultD3D7English Not run
szTestResultD3D7Localized Non eseguito
szTestResultD3D8English Not run
szTestResultD3D8Localized Non eseguito
szTestResultD3D9English Not run
szTestResultD3D9Localized Non eseguito
szTestResultDDEnglish Not run
szTestResultDDLocalized Non eseguito
szVdd Sconosciuto
szVendorId 0x1002
Log Messages
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
RE: [Issue] Hardware acceleration not working in v3.4.3.39 - Admini - 05-24-2018
(05-23-2018, 05:19 PM)Gioppy Wrote: Thank you for your reply!
I don't have Chrome 66, so I haven't tested it.
Here is the report from chrome://gpu
Code: Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
CheckerImaging: Disabled
Flash: Software only. Hardware acceleration disabled
Flash Stage3D: Software only. Hardware acceleration disabled
Flash Stage3D Baseline profile: Software only. Hardware acceleration disabled
Compositing: Software only. Hardware acceleration disabled
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only. Hardware acceleration disabled
Surface Synchronization: Enabled
Video Decode: Software only. Hardware acceleration disabled
WebGL: Software only, hardware acceleration unavailable
WebGL2: Software only, hardware acceleration unavailable
Problems Detected
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Checker-imaging has been disabled via finch trial or the command line.
Disabled Features: checker_imaging
Version Information
Data exported 2018-05-23T17:15:20.060Z
Chrome version Chrome/66.0.3359.181
Operating system Windows NT 10.0.17134
Software rendering list URL https://chromium.googlesource.com/chromium/src/+/3502756398e621ae300704f6f8469b23879c6e2e/gpu/config/software_rendering_list.json
Driver bug list URL https://chromium.googlesource.com/chromium/src/+/3502756398e621ae300704f6f8469b23879c6e2e/gpu/config/gpu_driver_bug_list.json
ANGLE commit id 22c768fbda54
2D graphics backend Skia/66 773868fdade5f9f0e7697e6d09c9bd80aaa9b402-
Command Line "C:\Users\gioppy\AppData\Local\CentBrowser\Application\chrome.exe" --flag-switches-begin --disable-direct-write --enable-tab-audio-muting --disable-features=AutomaticTabDiscarding --flag-switches-end
Driver Information
Initialization time 154
In-process GPU false
Passthrough Command Decoder false
Direct Composition false
Supports overlays false
Sandboxed true
GPU0 VENDOR = 0x1002, DEVICE= 0x9598 *ACTIVE*
Optimus false
Optimus false
AMD switchable false
Desktop compositing Aero Glass
Diagonal Monitor Size of \\.\DISPLAY1 20.0"
Driver vendor Advanced Micro Devices, Inc.
Driver version 8.970.100.9001
Driver date 1-13-2015
Pixel shader version 1.00
Vertex shader version 1.00
Max. MSAA samples 4
Machine model name
Machine model version
GL_VENDOR Google Inc.
GL_RENDERER Google SwiftShader
GL_VERSION OpenGL ES 2.0 SwiftShader 4.0.0.3
GL_EXTENSIONS GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_sync GL_OES_element_index_uint GL_OES_framebuffer_object GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_3D GL_OES_vertex_half_float GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_draw_buffers GL_EXT_instanced_arrays GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_ARB_texture_rectangle GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_APPLE_texture_format_BGRA8888 GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_texture_filtering_hint GL_NV_fence GL_NV_framebuffer_blit GL_NV_read_depth
Disabled Extensions
Disabled WebGL Extensions
Window system binding vendor Google Inc.
Window system binding version 1.4 SwiftShader 4.0.0.3
Window system binding extensions EGL_KHR_create_context EGL_KHR_get_all_proc_addresses EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_fence_sync EGL_KHR_image_base EGL_ANDROID_framebuffer_target EGL_ANDROID_recordable
Direct rendering Yes
Reset notification strategy 0x0000
GPU process crash count 0
Compositor Information
Tile Update Mode One-copy
Partial Raster Enabled
GpuMemoryBuffers Status
ATC Software only
ATCIA Software only
DXT1 Software only
DXT5 Software only
ETC1 Software only
R_8 Software only
R_16 Software only
RG_88 Software only
BGR_565 Software only
RGBA_4444 Software only
RGBX_8888 GPU_READ, SCANOUT
RGBA_8888 GPU_READ, SCANOUT
BGRX_8888 Software only
BGRX_1010102 Software only
RGBX_1010102 Software only
BGRA_8888 Software only
RGBA_F16 Software only
YVU_420 Software only
YUV_420_BIPLANAR Software only
UYVY_422 Software only
Display(s) Information
Info Display[2528732444] bounds=0,0 1600x900, workarea=0,0 1600x860, scale=1, external
Color space information {primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL}
Bits per color component 8
Bits per pixel 24
Video Acceleration Information
Encode h264 baseline up to 3840x2176 pixels and/or 30.000 fps
Encode h264 main up to 3840x2176 pixels and/or 30.000 fps
Encode h264 high up to 3840x2176 pixels and/or 30.000 fps
Diagnostics
0
b3DAccelerationEnabled true
b3DAccelerationExists true
bAGPEnabled true
bAGPExistenceValid true
bAGPExists true
bCanRenderWindow true
bDDAccelerationEnabled true
bDriverBeta false
bDriverDebug false
bDriverSigned false
bDriverSignedValid false
bNoHardware false
dwBpp 32
dwDDIVersion 10
dwHeight 900
dwRefreshRate 60
dwWHQLLevel 0
dwWidth 1600
iAdapter 0
lDriverSize 1094024
lMiniVddSize 0
szAGPStatusEnglish Enabled
szAGPStatusLocalized Attivata
szChipType ATI display adapter (0x9598)
szD3DStatusEnglish Enabled
szD3DStatusLocalized Attivata
szDACType Internal DAC(400MHz)
szDDIVersionEnglish 10.1
szDDIVersionLocalized 10.1
szDDStatusEnglish Enabled
szDDStatusLocalized Attivata
szDXVAHDEnglish Not Supported
szDXVAModes ModeMPEG2_A ModeMPEG2_C
szDescription ATI Radeon HD 3600 Series
szDeviceId 0x9598
szDeviceIdentifier {D7B71EE2-D6D8-11CF-9270-1AC4BEC2C535}
szDeviceName \\.\DISPLAY1
szDisplayMemoryEnglish 3315 MB
szDisplayMemoryLocalized 3315 MB
szDisplayModeEnglish 1600 x 900 (32 bit) (60Hz)
szDisplayModeLocalized 1600 x 900 (32 bit) (60Hz)
szDriverAssemblyVersion 8.970.100.9001
szDriverAttributes Final Retail
szDriverDateEnglish 13/01/2015 02:00:00
szDriverDateLocalized 1/13/2015 02:00:00
szDriverLanguageEnglish English
szDriverLanguageLocalized Inglese
szDriverModelEnglish WDDM 1.1
szDriverModelLocalized WDDM 1.1
szDriverName aticfx64.dll,aticfx64.dll
szDriverNodeStrongName oem4.inf:cb0ae414554445d4:ati2mtag_RV630:8.970.100.9001:pci\ven_1002&dev_9598
szDriverSignDate Unknown
szDriverVersion 8.17.0010.1129
szKeyDeviceID Enum\PCI\VEN_1002&DEV_9598&SUBSYS_E410174B&REV_00
szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video\{3FE2BB71-5164-11E8-B723-DF229D04B3A7}\0000
szManufacturer Advanced Micro Devices, Inc.
szMiniVdd Sconosciuto
szMiniVddDateEnglish Unknown
szMiniVddDateLocalized Sconosciuto
szMonitorMaxRes Unknown
szMonitorName Generic PnP Monitor
szNotesEnglish No problems found.
szNotesLocalized Nessun problema riscontrato.
szOverlayEnglish Not Supported
szRankOfInstalledDriver 00D72001
szRegHelpText Unknown
szRevision Unknown
szRevisionId 0x0000
szSubSysId 0xE410174B
szTestResultD3D7English Not run
szTestResultD3D7Localized Non eseguito
szTestResultD3D8English Not run
szTestResultD3D8Localized Non eseguito
szTestResultD3D9English Not run
szTestResultD3D9Localized Non eseguito
szTestResultDDEnglish Not run
szTestResultDDLocalized Non eseguito
szVdd Sconosciuto
szVendorId 0x1002
Log Messages
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
Have you tried updating your video card driver?
RE: [Issue] Hardware acceleration not working in v3.4.3.39 - Gioppy - 05-25-2018
@CentBrowser : I have the latest driver. The problem is that it was working with previous version of CentBrowser, so I don't understand why it's not working with the new version.
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