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Cent Browser has stopped working - Printable Version

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Cent Browser has stopped working - NeOnD - 08-14-2017

Hi,

I frequently get "Cent Browser has stopped working" dialog (attached). I noticed on v2.7.4.52 as well as in v2.8.3.34. It doesn't close running browser process however it's annoying to see it pop up every now & then. Anything I can help with to debug this issue. I also tried to disable all extensions & still the issue so apparent it's not caused by any of them.


RE: Cent Browser has stopped working - Admini - 08-14-2017

Thanks for your feedback.
Please check the crash dump directory.
If you use installer version, it should be located at C:\Users\<AccountName>\AppData\Local\CentBrowser\User Data\Crashpad\reports.
If there are recently generated .dmp files, please send them to centbrwforum@gmail.com.


RE: Cent Browser has stopped working - NeOnD - 08-17-2017

Turns out it was Updater process (centbrowserupdater.exe) process. For the moment I renamed that exe so it won't be invoked. I also disabled auto-update in browser settings. I looked into the Event Viewer for the time error occured but couldn't find anything. Will check in next version may be.


RE: Cent Browser has stopped working - Admini - 08-18-2017

This issue is very important, please help us to investigate.

1. Import the attached wer_dumps.reg to registry.
2. Download http://static.centbrowser.com/beta_32/centbrowser_2.8.3.34_portable.exe and use it till this error occurs.
3. Check C:\wer_dumps directory and send us the generated .dmp files.

Thanks for your cooperate.
After our investigation complete, you can delete the registry item
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps


RE: Cent Browser has stopped working - NeOnD - 08-21-2017

I was not able to upload any dump or leave comment on the forum because of DNS timeout issue with the website. So I emailed the details required. Dan Deng from Cent team helped me & now I see v2.8.3.58 seems to have addressed the error. Thanks!


RE: Cent Browser has stopped working - Admini - 08-21-2017

Glad to hear that.